Text Message Translation Made Simple
Communicating with patients in their preferred language is essential, but traditional engagement platforms haven’t made it easy. While hospitals have invested in translation for in-person care, extending that to mobile messaging has been difficult—often due to limited staff and technical barriers. Not anymore - wait for it.
Dialog Health’s New AI Translation Tool:
- Engage your patients (or employees!) in 130+ languages.
- Empowers patients by messaging in the language they understand best.
- Seamlessly handles responses. You can translate responses back to English with just one click via analyticsPRO.
It’s a simple way to make two-way communication more inclusive and efficient.
Dialog Health's inbound translation services are only available for users who have access to the analyticsPRO module. If your team would like to learn more about adding analyticsPRO to your current package, reach out to our team at support@dialoghealth.com
Inbound Translation
To translate incoming messages from a different language to English, select the Translation Icon found in the Actions column.
BEFORE
AFTER
Outbound Translation
To reply to a subscriber in their preferred language:
1. Open a new messaging window and compose your message.
2. Before sending, choose the desired language for translation.
3. Click the Translation Icon to apply the translation.
4. Hit Send to deliver the message in the subscriber’s preferred language.
Our support line is monitored Monday through Friday from 8:00 am – 6:00 pm CST
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