Link Shortening & Tracking
Our new link shortening feature allows you to create tiny URLs and seamlessly populate them directly into your manual and automated workflows. This functionality not only improves the aesthetics of your messages but also makes it easier for patients to access the information they need.
Setup A Shortened Link
1. Provide the link you would like to shorten, from there our team will add the link to be available for selection by your team through Dialog Health.
2. Anywhere in Dialog Health where you can build a message, a link menu will appear in the top right-hand corner of the text box. Select the link menu to reveal your list of shortened links.
3. Select the content from your list to add the shortened link directly to your message.
Track Your Shortened Link Clicks
After you add your shortened links to your engagement, you can track the activity across your links using AnalyticsPRO.
1. Navigate to AnalyticsPRO
2. Select the Console Activity Report
3. Select the Link Clicks Metric from the Metrics Bar
Link Clicks Calculation
The total number of times DH Shortened links have been clicked for the selected time range. Clicks will only be tracked for links shortened by Dialog Health
4. The Link Clicks Diagram List will populate and present a break down of each link in use, and the total number of clicks per link.
Unique Link Tracking
With this feature, you can go beyond total clicks and see exactly which of your subscribers clicked on a Dialog Health short link - and who didn't This added visibility empowers you to follow up with precision, personalize future communication, and make smarter, data-driven decisions that drive real results.
1. Navigate to AnalyticsPRO
2. Select the Broadcast Activity Report
3. Configure the Left Menu Bar to review your automated campaign messages which contain your shortened link.
4. The diagram will populate your report, and display the quantity of link clicks received from your campaign. Our new stat, Click % in the metrics bar will automatically calculate interaction percentage!
5. Interact with your diagram to review who has clicked your link. A new column in the diagram lists will allow you to differentiate between those who have/have not clicked.
Our support line is monitored Monday through Friday from 8:00 am – 6:00 pm CST
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