Release Notes | v50 - December 2025

Release Notes | v50 - December 2025

 
   

Exciting New Features - You're Going to Love Us Even More!

  • Self Service Short Links: Content distribution made faster and easier
  • White Label Domains: Boost Brand Identity while establishing trust
  • Branded QR Codes: Every scan becomes a branded gateway to better engagement 
   
   
   

Self Service Short Links
Seamlessly Direct Your Audience to Offline and Online Content

Short Links are now self-service! Gone are the days of waiting for link creation. You can now generate shortened URLs, drop them directly into your workflows, and track performance—all within minutes and all by yourself.

Whether you’re sharing online links for intake forms, bill pay, educational resources, or any other patient or staff-related information (even PDFs!), these tools will:

  •  Build trust with recognizable, secure links. 
  • Improve message aesthetics by replacing long URLs with clean, short links. 
  • Save SMS characters, reducing costs and keeping messages simple.
  • Simplify content distribution, making it easier than ever to connect patients and staff with the right resources. 
In just a few minutes, you can equip your team with everything they need to keep patients prepared, on time, and well-informed. Learn how in our Knowledge Base article. 

   
   
   

White Label Domains

Your Brand, Front and Center

With White Label Domains, every link you send through Dialog Health now features your organization’s own web address. Your patients and staff will see your brand front and center, every time they receive a message with a link.


Why This Matters:

  • Instant Trust: When recipients see your organization’s name in the SMS link (e.g., yourclinic.co/visit), they know it’s truly from you. This builds immediate confidence and reduces hesitation to click.
  • Higher Engagement: Branded links are proven to drive higher click-through rates. In healthcare, that means more prepared patients, completed forms, confirmed appointments, and better patient outcomes.
  • Establish Presence: Every SMS you send reinforces your organization’s identity and commitment to quality communication.

Ready to Get Started?

White Label Domains are now available! To activate this feature and start sending branded links via SMS, contact support@dialoghealth.com.

   
   
   
   

Now Self-Service: Branded QR Codes


Great news! Branded QR codes are now self-service. You can create fully customized codes featuring your logo, brand colors, and borders. All on your own, in minutes. Whether displayed in your waiting room, on appointment cards, or in marketing materials, every scan reinforces your professional brand and makes it easier for patients to access resources instantly. 

   
   

Additional Platform Enhancements

Metrics that tell a story: Console Trends and Console Activity metric bars now include additional metrics, giving you deeper insights into engagement and performance.

Links Diagram List: Unique links are now grouped by Link Name for better readability. We've also added clickable hyperlinks to long URLs for easier navigation and faster content review.

Enterprise Analytics: Column headers in multi-console roll-up view are now clearer, and we've corrected calculations for Link Clicks and Opt-in Rate for greater accuracy.
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