How Many Patients Received My Automated Broadcast?

How Many Patients Received My Automated Broadcast?

How to Leverage the Outbox to Find the Number of Patients who Received a Broadcast Message

Your Inbox and Outbox can be a great place to pull statistics based off of your patient communication. This article will walk through how to find the number of people who received the automated Broadcast Message you sent. To learn more about Campaign Messaging, click HERE. 


Step 1: Copy Broadcast Message Verbiage




  1. Go to the Broadcasts Tab
  2. Go to the Campaign you're searching for, in my example I'm searching for a broadcast in my Post Appointment Campaign
  3. Copy the verbiage of the Broadcast Message. You do not need to copy the entire message. Be weary if you have multiple broadcasts that may have similar verbiage. In my example, I am copying the verbiage from my 1 Day Post Appointment Check In Broadcast.

Step 2: Search the Outbox for your Broadcast Message 




  1. Go to the Outbox
  2. Select the Time Frame that you are searching, in my example I am viewing 06/01/2022 at 12:00 AM through 06/30/2022 at 11:59 PM 
  3. In the Message filter, paste the text that you had just copied from your Broadcast Message
  4. Select + Add Filter
  5. Select the first drop down and choose the Message Status option
  6. Select the second drop down and choose the Delivered option
  7. Once all of your filters are appropriately set, click the Search button



  1. You should now see all of the people who the system delivered your Broadcast Message per the time frame you selected. The total count will be show in the bottom right-hand corner. In my example, the system delivered my 1 Day Post Appointment Check In Campaign to 25 people. 

Want to learn a quicker way to pull this report? Click HERE to learn how to pull this report from AnalyticsPRO!


Questions? Please reach out to: support@dialoghealth.com or 877.666.1132
Our support line is monitored Monday through Friday from 8:00 am – 6:00 pm CST



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