Covid-19 Best Practices
Browse through our Covid-19 Best Practices to explore options for your facility. All text messages are fully customizable.
Tips on Character Count:
- Short text messages are good text messages as they increase the likelihood of reading and retention. Messages cannot be more than 612 characters total.
- We recommend that you include your facility name at the beginning of every outbound text message to provide clarity for your patients. For example, "Main Street Medicine: Your appointment is tomorrow at..." You can use an abbreviated facility name to conserve characters. Keep in mind, those characters are not included in the character counts below.
- If you have a particularly long message, consider sending your main content in one message, and then creating a series of additional messages to provide the remaining content.
To learn more about how Dialog Health counts characters, click HERECovid-19 Information
Covid-19 precautions with link
Covid-19 Test Reminder
Covid-19 test required
Covid-19 Screening
Covid-19 screening ICovid-19 screening with flow reply
Covid-19 Arrival Instructions
Masks requiredVisitor restrictions
Covid-19 Risk of Exposure Assessment
Risk of exposure assessment
Risk of exposure assessment with flow reply
Covid-19 Risk of Exposure Assessments are typically sent at 7 and/or 14 days post-appointment to monitor patient symptoms or test results.
For more information on creating Campaigns, check out our other articles: Create/Edit Campaign Broadcasts and Create a Campaign with a Flow Reply.
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