Boost Security with Multi-Factor Authentication via Email

Boost Security with Multi-Factor Authentication via Email

Reach out to our Client Success team to discuss enabling Multi-Factor Authentication for your organization.

MFA

Elevate your security standards with Multi-Factor Authentication (MFA). In the healthcare industry, protecting sensitive patient information is not just a priority—it’s a necessity. MFA adds an extra layer of security by requiring additional verification via email, ensuring that only authorized users can access your Dialog Health Console.

By enabling MFA, you gain top-tier protection, enhancing trust and confidence. Feel secure knowing your data is safeguarded with this advanced security feature. 

What To Expect

1. Once MFA is enabled, users must enter their email address and valid password to log in. They have five attempts to enter the correct password before their account is locked. For more information on handling a locked account, click HERE.

2. After submitting the correct email and password, a verification email will be sent to the user's address, provided it is valid.

3. Users must enter the correct verification code from the email to access the platform. They have five attempts to enter the correct code before being locked out of Dialog Health.

Once Multi-Factor Authentication is enabled, your end-users will be required to complete this process each time they login to Dialog Health. 


Questions? Please reach out to: support@dialoghealth.com or 877.666.1132
Our support line is monitored Monday through Friday from 8:00 am – 6:00 pm CST

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