PEGI Webinar - October 16, 2024
Physician group uses Dialog Health to help alert thousands of patients within minutes, drastically reducing staff phone calls
The Problem A major practice was having difficulty communicating quickly with patients, staff and providers when unexpected events happened - increasing stress, confusion, and costs due to miscommunication and the chaos it caused The Solution The ...
Dialog Health texting campaign reaches 97% of referral patients
A hospital's metabolic and nutrition department worked with Dialog Health to improve patient engagement and appointment scheduling. The Problem The Problem Every week, the Metabolic and Nutrition Services department at a Utah hospital receives ...
Ambulatory surgery center uses Dialog Health to help reduce post-op calls by 92%
A high-volume ambulatory surgery center used Dialog Health to reduce their post-operative calls by 92%. The Problem Post-op staff at a high-volume surgery center struggled to get patients on the phone the day after surgery to check in on them. Staff ...
Health Network's Client Engagement Surges With Multi-Language Texts
St. Louis Integrated Health Network, which provides services for all residents of Metropolitan St. Louis, Missouri, used multi-language two-way text messaging to greatly improve client engagement and reduce appointment openings in its schedule. The ...
How the RCM department of an ASC GI practice increased its patient A/R by 21% in just six months
The revenue cycle management department of a national gastroenterology ambulatory surgery center (ASC) and practice operator used a conversational, two-way texting revenue cycle solution to improve patient collections and communication while reducing ...
Dialog Health Texting Campaign Reduces Surgery Center Same-Day Cancellations By 66%
East Valley Endoscopy, a Mesa, Arizona based ambulatory surgery center (ASC) specializing in gastroenterology and endoscopy, used an automated text messaging campaign to patients to substantially decrease its number of same-day cancellations. The ...