Release Notes | v39 - August 2023
You Asked, We Listened...
We are excited to share our latest updates to Dialog Health's Core Platform and AnalyitcsPRO. Thank you for being amazing clients and continuously providing feedback. It's your input that helps us to enhance our functionality and features, ensuring they align perfectly with your needs.
Core Platform Updates
Personalized Console: Customize your console theme to your liking, by choosing between our DH Blue, Purple, or Green color options.
Remove User Access: Gone are the days of having to contact support to remove users. Console Admins now have the control to remove users themselves right from the platform. Click here to learn more: Remove User Access
Caregiver Texting: We have improved our Caregiver experience and communication by extending our "Waiting for Confirmation" window to 30 days. Texting Caregivers
File-Based Messaging: We've cleaned up our File Based Messaging with improved notifications, confirmations, and added validation for a more seamless experience. Don't miss out! Click the following article to learn more: How to Send Ad-Hoc Broadcasts from a File
Standardized Campaign Interface: We enhanced the Broadcast Campaign User Interface (UI) by making it closely resemble the features and functionality introduced in the previous File Based Messaging release.
Enhanced Flow: Clients can now experience a smoother journey with our expanded special character support, improved campaign responses, and polished system messages.
Auto Opt-In Campaign: Individuals added outside of campaign hours will now be automatically opted-in during the first window the following day.
AnalyticsPRO Updates
Personalized Console: Have fun personalizing your aPRO console by choosing between our DH Blue, Purple, or Green color options, just like you can with Core.
Feedback Button: The aPRO feedback button is back and ready to make your user experience even better! Your thoughts and ideas matter to us, simply click on the link to share your valuable feedback: aPRO Feedback
Enhanced Special Character Recognition: We've made special character handling even better across Flows, Aliases, and System Keywords. Reach out to our support team for more information.
Clear Bulk Actions: After you're done with an action, users will now be able to easily clear selections.
Other Updates, Performance, and Security Improvements
- Password change language in aPRO
- Response rate calculation improvement
- Broadcast activity graph improvements
Thank you for putting your trust in Dialog Health for your communication needs. We're dedicated to ensuring you have an outstanding experience and will continue to make updates and improvements for a smoother user experience.
Our support line is monitored Monday through Friday from 8:00 am – 7:00 pm CST
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