Listing - Events

Listing - Events

How Do I View My Patient Schedule in AnalyticsPRO?

AnalyticsPRO Tab

To launch the AnalyticsPRO module, select the AnalyticsPRO tab within your Dialog Health console. This will open the module in a new tab. 


Navigate to the Listing report.


In the left menu bar, under the Listing drop-down, select Events


Left Menu Bar

If you'd like to review a specific date range, make sure to select the appropriate date and time or use the quick picks listed below (e.g., This Month, Last Year, Last Week...), as the date range in the Left Menu Bar will automatically revert to today's date. 



To learn more about navigating the left menu bar, click HERE

After the appropriate filters have been set in the Left Menu Bar, you will see your list of Events/Appointments, and if you scroll to the right, the Person's demographics, contact information, and Misc. Fields associated with that Event/Appointment. 

Right Menu Bar

In the Listing report, you have the flexibility to organize the text messages on screen by Event and Person categories. Additionally, the Right Menu Bar provides the option to customize Columns and Filters according to your preferences. 

Columns

To customize the data displayed in the Listing report, use the Columns feature to select or deselect each data point you want to include. Once you've made your selections, they will be saved for future use. This is useful because if you navigate away from AnalyticsPRO Listing and return later, your previous column preferences will still be applied. 



In addition, you have the ability to customize the order in which columns are displayed. Simply select the header row of the column you want to move and drag it to your desired position. Alternatively, you can use the right menu bar to drag and drop each column. 

Filters

The Filters option can be a useful tool when sorting through a large amount of data. In the example below, I used the filters to only view patients who live in Nashville. The filter functionality in the listing is very similar to using filters in Diagram Lists. If you'd like a step-by-step tutorial on how to use filters, click HERE.



To hide or minimize the right menu bar, you can either click on the Columns/Filters tabs to hide, or you can drag the edge of the right menu bar to minimize.



How to Review Messaging History

Select the drop-down arrow next to the person's name to preview the messaging history. If the person has several messages in their messaging history, use the pagination found at the bottom of the drop-down to scroll through. 


Click HERE to learn more about bulk actions 





Questions? Please reach out to: support@dialoghealth.com or 877.666.1132
Our support line is monitored Monday through Friday from 8:00 am – 7:00 pm CST


    • Related Articles

    • About Listing

      What is Listing? The Listing report in Dialog Health's AnalyticsPRO module empowers your team to focus on the data that matters most. This report includes 5 custom views for Events, Triage, Person, Inbox, and Outbox. While the display for Triage and ...
    • Listing - Inbox/Outbox

      How do I view the Inbox/Outbox in AnalyticsPRO? Quick Link Quickly navigate to Listing in AnalyticsPRO by using the quick link that can be found in your Dialog Health console. The Inbox and Outbox tabs both contain this quick link. AnalyticsPRO Tab ...
    • Listing - Person

      How Do I View My List of Patients/Employees in AnalyticsPRO? Quick Link Quickly navigate to Listing in AnalyticsPRO by using the quick link that can be found in your Dialog Health console. The Patients/Employees tab both contain this quick link. ...
    • Listing - Triage

      How Do I View My Triage in AnalyticsPRO? Quick Link Quickly navigate to Listing in AnalyticsPRO by using the hyperlink that can be found in your Dialog Health console. The quick link is listed next to the Triage found on your Home Tab. AnalyticsPRO ...
    • About DH AnalyticsPRO

      AnalyticsPRO Dialog Health AnalyticsPRO offers comprehensive insights into your message history, providing a detailed breakdown of Console Trends, Console Activity, Broadcast Activity, and Console Reachability. You can also customizeThese invaluable ...