About Dynamic Tags
What Is A Dynamic Tag?
Dialog Health empowers you to tailor your messaging by using Dynamic Tags, which seamlessly integrate personalized information from a subscriber’s record into your messages. This feature allows you to create highly customized and engaging communications with ease.
How Many Characters Display With Each Dynamic Tag?
Each dynamic tag can affect the character counter a bit differently, but it can vary depending on how many characters are available to grab. Each dynamic tag does have a character limit which is displayed in the graph below. Click HERE to learn more about how characters are counted in Dialog Health messages.
Dynamic Tags Available For: Campaign Broadcast Messaging
Dynamic Tags Available For: Direct Texting, Ad-Hoc Broadcast Messaging & Most System Keywords
Dynamic Tag | GSM Character Limit |
| <firstname> | 9 |
<provider> | 15 |
<location> | 15 |
| <appointmentdate>* | 10 |
<appointmentdate2>* | 11 |
<appointmenttime>* | 5-6 |
| <arrivetime>* | 5-6 |
<patmisc1> to <patmisc5> | 30 |
<apptmisc1> to <apttmisc5> | 30 |
*Date and Time dynamic tags are automatically populated in standard date/time format.
If the person data available is greater than the character limit of the dynamic tag, characters following the max allotment will not be displayed in the message.
Scenario
This message is configured to send to patient, Valerie, who is being seen tomorrow at 9:00 AM with Provider, Addison Montgomery MD.
Templated Message
Franklin Surgery Center: <firstname>, this is a reminder for your visit scheduled tomorrow with <provider>. Please remember to bring an updated list of medications. We look forward to seeing you at <AppointmentTime>.
Message Delivered to Mobile Device
Franklin Surgery Center: Valerie, this is a reminder for your visit scheduled tomorrow with Addison Montgom. Please remember to bring an updated list of medications. We look forward to see you at 9:00 AM.
Explanation
Provider, Addison Montgomery MD's name contains 21 characters. The provider dynamic tag is eligible to display up to 15 characters.
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