Clone Ad-Hoc Broadcasts
How to Clone an Ad-Hoc Broadcast
Do you have an ad-hoc broadcast that your team has sent in the past that you'd like to quickly resend? Instead of creating the message from scratch using +Add Ad-Hoc Broadcast, use the new cloning action.
1. Navigate to the Broadcasts Tab. If your team has Ad-hoc broadcast messaging enabled, the first tab will display Ad-hoc. If you do not have Ad-hoc messaging enabled, it will appear greyed out.
Don't currently have access to ad-hoc broadcast messaging? Reach out to info@dialoghealth.com to talk with our team about the addition of ad-hoc messaging. 2. To clone an ad-hoc your team has sent in the past, select the Clone action within the Action column of the message you'd like to resend.
3. After you select Clone, a new window will open to allow you to customize your ad-hoc broadcast before you send it. Update criteria applicable to match the current need to resend the message (i.e., Broadcast Name, Send Time). Select Clone in the bottom right-hand corner when you are ready to send your message.
If you clone an ad-hoc that was sent from a file, the previous file will not be cloned and you will have to reimport your 17-column CSV file in order to send the message from a file again.
4. You will receive a Broadcast Configuration Alert to confirm that you are ready to send/schedule your ad-hoc. The alert will also provide the projected deliverability of your ad-hoc dependent on the volume of members who are eligible to receive text messages. Select Ok to continue or Cancel to go back to make changes to your ad-hoc broadcast.
How Do I Know When My Ad-Hoc Has Finished Sending?
It may take up to 5 minutes for your ad-hoc to send after your selected send-time. The Status Bar will alert your team when the message has been sent.
Status Bar for Ad-Hoc Sent to Existing Subscribers
1/2 Scheduled: Dialog Health is working on sending your text message, or your message is scheduled for a future date/time.
2/2 Sent: Your ad-hoc broadcast has been sent from Dialog Health
Status Bar for Ad-Hoc Sent From a File
1/5 Importing: Dialog Health is working on preparing your file to opt-in new subscribers.
2/5 Opting In: Dialog Health is attempting to opt in people on your list who have never been opted-in to Dialog Health.
3/5 Opted In: Dialog Health has completed opting in new subscribers.
4/5 Scheduled: Dialog Health is working on sending your text message, or your message is scheduled to send for a future date/time.
5/5 Sent: Your ad-hoc broadcast has been sent from Dialog Health.
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