Alert Staff Members Before Opt-in
Text messaging has become an increasingly popular tool for organizations to engage with their staff members. One way to increase opt-in rates and engagement is by alerting your audience before opting them in for text messaging. Dialog Health clients have reported great success with this strategy, and in this article, we'll explore different email templates that your team can use to alert your audience before opting them in.
Click HERE to view how a trucking firm uses two-way texting to steer employees to new HR portal for benefits enrollment.
Of course you are welcome to manipulate the verbiage however you see fit! If you prefer to draft your own communication, here are some highlights to cover:
- Explanation of why/goals
- When to expect first opt in text
- Frequency of future texts
- Content of future texts
- Can opt out at any time
- Reminder to update correct phone number in HR portal
Subject Line: Opt-in for Mobile Engagement Alerts with <Organization Name>
In an effort to streamline
communications with our mobile workforce, the <Insert Organization Name> will now be
utilizing text messaging to share important HR-related updates in addition to
email notifications. You will be receiving the following opt-in text message on <Insert Date>: “<Organization Name>: you're now opted into
our mobile alerts. Reply HELP for more info. Reply STOP to end. Max 10 SMS/mo.
Msg&DataRates May Apply.” This text—and all future texts—will be coming
from our dedicated phone number <Insert DH Long Code>. We will be utilizing texting to
communicate the following:
- Open enrollment dates/links
- New-hire paperwork and training
- Emergency weather closures/delays
- Company-wide events
Please log in to <HR portal website> to update your cell phone number so we can communicate the most important company-related information with you. If you have additional questions about this initiative, please reach out to <contact name/email>.
Sincerely,
<Email Signature>
Subject Line: Opt-in for Mobile Messaging Platform on <Insert Date>
Dear Staff Members,
We are excited to announce that our organization will be utilizing the Dialog Health mobile engagement platform to communicate important information. This platform will allow us to communicate with you quickly and efficiently via text messaging.
On <Insert Date>, you can expect to receive an opt-in text message from our organization from <Insert DH Long Code> . The message will state "<Organization Name>: You're now opted into our mobile alerts. Reply HELP for more info. Reply STOP to end. Max 10 SMS/mo. Msg&DataRates May Apply."
We will be using this messaging platform to communicate important organization information such as:
- Open Enrollment
- New hire paperwork
- Trainings
- Inclement weather alerts
- and company wide events
It is important that your mobile number is on file with our organization in order for you to receive these messages. If you are unsure whether we have your correct mobile number on file, pleas contact our HR department at <Insert Contact Info>.
We understand that privacy is important to you, and we want to assure you that we will only use this messaging platform to communicate important and relevant information to you. If you have any concerns or questions about this messaging platform, please do not hesitate to reach out to us.
Thank you for your attention to this matter,
Best regards,
<Email Signature>
Subject: New Texting Platform for Employee Notifications
Dear Employees,
We are excited to announce that our organization has implemented a new texting platform powered by Dialog Health. This tool will be used to send important notifications regarding open enrollment, emergency alerts, and company-wide events.
On <Insert Date>, you will receive an opt-in message from <Insert DH Long Code> to opt-in for the service. We highly recommend that you opt-in to receive these important notifications via text message, no response required.
The platform is designed to be simple and easy to use, and we believe it will greatly enhance our communication efforts with all employees. With this new platform, we can quickly send out important updates to everyone in our organization.
Thank you for your attention to this matter, and we look forward to improving our communication with you.
Sincerely,
<Email Signature>
Our support line is monitored Monday through Friday from 8:00 am – 6:00 pm CST
Related Articles
Should I Send Employee Engagements From My Patient Console?
Great question! If your team has an existing console with Dialog Health that you are using exclusively for patient communications, you may be missing out on the opportunity to send text messages to your employees. Let's dive into some pros and cons ...How to Upload a CSV File to Your Console - Employees
How to Upload a CSV File to Your Console To load the CSV file via the Dialog Health user interface, here are the steps you need to follow: 1. Log into your Dialog Health console 2. Click the Employees tab 3. Click on the Import Employees button 4. A ...Staff Survey Messages
Staff Survey The below message is an example of how to reach out to your staff for feedback on the most recent company event or training. Questions? Please reach out to: support@dialoghealth.com or 877.666.1132 Our support line is monitored Monday ...Staff Appreciation and Motivational Messages
Dialog Health enables you to disseminate encouragement and ignite enthusiasm among your staff through text messages. Send messages that convey positive news, boost staff morale, and improve job satisfaction. Award Recognition HR Dept: Big ...CSV Template for Adding Participants Only (17)
How to Fill Out the 17-Column CSV File The 17-Column CSV file is what Dialog Health utilizes to transfer your data to our platform. This file is meant to only hold participant/employee data and not event data. CSV stands for Comma Separated Values ...