Pro-Tips & FAQs
How to Send an Opt Out Message in AnalyitcsPRO
Using the Console Activity, Broadcast Activity, Console Reachability, and Listing report in AnalyticsPRO, your team can send opt out text messages using Bulk Actions. Bulk Action: Opt-Out 1. Navigate to the AnalyitcsPRO module 2. Select your ...
Change Time Zone in AnalyitcsPRO
Establish your Time Zone prior to generating reports in AnalyticsPRO. If you're an administrator examining reports for your U.S. locations, leveraging this feature proves immensely beneficial for assessing data within the confines of YOUR Time Zone. ...
How to Send an Opt-in Message in AnalyitcsPRO
Using the Console Activity, Broadcast Activity, Console Reachability, and Listing report in AnalyticsPRO, your team can send opt-in text messages using Bulk Actions. You can not opt-in members from AnalyitcsPRO who have previously requested to opt ...
About Response Rate
Response % The percentage of times a Subscriber replied to a message from the system for which a Flow Reply was configured. Any response to successfully delivered messages will be calculated. Response Rate is calculated for you in the Metrics Bar of ...
How Many Patients Received My Automated Broadcast? AnalyticsPRO
Dialog Health AnalyticsPRO provides insights about all the messages you've sent and received broken down into Console Trends, Console Activity, Broadcast Activity and Console Reachability. You can use these insights for reporting and improving ...
What Percent of My Patients Confirmed Their Appointment? AnalyticsPRO
Dialog Health AnalyticsPRO provides insights about all the messages you've sent and received broken down into Console Trends, Console Activity, Broadcast Activity and Console Reachability. You can use these insights for reporting and improving ...
What Percent of Patients Responded to My Post Appointment Campaign? AnalyticsPRO
How to Leverage AnalyticsPRO to Find Response Rate Dialog Health AnalyticsPRO provides insights about all the messages you've sent and received broken down into Console Trends, Console Activity, Broadcast Activity and Console Reachability. You can ...
What Percent of My Patients Did Not Require a Phone Call Post-Visit? AnalyticsPRO
Dialog Health AnalyticsPRO provides insights about all the messages you've sent and received broken down into Console Trends, Console Activity, Broadcast Activity and Console Reachability. You can use these insights for reporting and improving ...
What Percent of Patients Responded to My Pre-Appointment Campaign? AnalyticsPRO
How to Leverage AnalyticsPRO to Find Response Rate Dialog Health AnalyticsPRO provides insights about all the messages you've sent and received broken down into Console Trends, Console Activity, Broadcast Activity and Console Reachability. You can ...
Add Notes to a Person From AnalyticsPRO
Add Notes to Messaging History 1. Navigate to the AnalyticsPRO module. 2. Select your preferred report 3. Open the Diagram List, or use the Listings Report to find the person(s), you'd like to add a note to 4. Select all applicable person(s) 5. ...
Send Direct Text Messages from AnalyticsPRO
Facilitate one-on-one engagement with your audience, or send the same message to multiple people using Bulk Actions in AnalyitcsPRO, including Console Activity, Broadcast Activity, Console Reachability, and Listing Reports. One-on-One Engagement & ...
About Diagram Lists
About Diagram Lists When viewing an AnalyticsPRO Diagram, you have the option to view and genreate a report based on the entire diagram or an individual metric of your choosing. Launching A Diagram List 1. Once your time frame is established, select ...
Date and Time Range Criteria for AnalyticsPRO Reporting
Left Menu Bar Before you begin analyzing data and diagrams, the first step will be to set the time frame for the report you'd like to produce. You can either manually set the date and time range or choose standard time frames from the quick-pick ...
Provide Valuable Feedback
If you would like to provide feedback, have any questions, or are experiencing any technical issues click on Feedback to send a message directly to our Help Desk team. How to Provide Feedback 1. Select the Feedback button found in AnalyticsPRO 2. To ...
Download AnalyitcsPRO Reporting
AnalyitcsPRO gives your team the capability to create robust reports based on your engagement and use of Dialog Health. Like what you see? Export your reports to share with your team, or for external reporting purposes. Export Diagram and Metrics Bar ...