Knowledge Base
Patient Communication
Everything you need to know about sending text messages to your patients.Employee Communication
Everything you need to know about sending text messages to your employees.Exchanging Data with Dialog Health
What you need to know exchanging data with Dialog Health.AnalyticsPRO
Everything you need to know about Dialog Health's newest Analytic tool.
Recent Articles
Boost Security with Multi-Factor Authentication via Email
Reach out to our Client Success team to discuss enabling Multi-Factor Authentication for your organization. Elevate your security standards with Multi-Factor Authentication (MFA). In the healthcare industry, protecting sensitive patient information ...Simplifying Multi-Console Navigation
Navigating between your Dialog Health consoles is now simpler than ever. 1. Click on your Console Name to reveal a drop-down menu. 2. Hover over the Consoles option. 3. A list of all the Consoles you have access to will appear. Select the Console you ...Physician group uses Dialog Health to help alert thousands of patients within minutes, drastically reducing staff phone calls
The Problem A major practice was having difficulty communicating quickly with patients, staff and providers when unexpected events happened - increasing stress, confusion, and costs due to miscommunication and the chaos it caused The Solution The ...Dialog Health texting campaign reaches 97% of referral patients
A hospital's metabolic and nutrition department worked with Dialog Health to improve patient engagement and appointment scheduling. The Problem The Problem Every week, the Metabolic and Nutrition Services department at a Utah hospital receives ...Ambulatory surgery center uses Dialog Health to help reduce post-op calls by 92%
A high-volume ambulatory surgery center used Dialog Health to reduce their post-operative calls by 92%. The Problem Post-op staff at a high-volume surgery center struggled to get patients on the phone the day after surgery to check in on them. Staff ...
Popular Articles
How to Opt-Out a Subscriber From Your Mobile Communications
In an ideal world, every recipient would opt in to your messaging, but the reality is that not everyone will want to receive messages from your team. That’s why it’s essential to honor opt-out requests promptly. In this article, you'll discover the ...Dialog Health Webforms
Dialog Health Webform Service Dialog Health can host a templated mobile-friendly website where your customers or employees, etc. can submit their information and join your text message notification system. In the webform example below, you'll see ...Remove User Access
1. Navigate to the Setup tab. 2. Select the User tab. 3. Within the Actions column, select the Trashcan icon next to the user you'd like to remove. 4. Select Confirm as a final step to verify that you are removing the correct user account. 5. You ...Dialog Health | Patient Texting Flyer
Are you looking to post a flyer at your front desk, or give a handout to your patients to let them know that you text? Look no further! Download and print out the PDF located at the bottom of this article to improve your patient texting retention ...Covid-19 Best Practices
Browse through our Covid-19 Best Practices to explore options for your facility. All text messages are fully customizable. Tips on Character Count: Short text messages are good text messages as they increase the likelihood of reading and retention. ...